We know how hard it can be to figure out your size! Since every body type differs, taking your own measurements will help you find the perfect size. Our size guide includes body measurements as well as size conversions from International size to UK, US and EU sizes.
When reading the description of a style, look for words like 'fitted' or 'loose' to get an understanding of how the style fits. We also make notes about our models sizes and height as well as what they are wearing, to help you gauge for yourself.
① LENGTH The length is measured vertically from the top to the bottom of the clothes.
② SHOULDER Measure between the tips of both shoulders.
③ BUST Measure loosely around the fullest part of your bust, with the tape right across and your back, bringing it to the front. This is your bust measurement.
④ WAIST Wrap a measuring tape around your natural waistline, making sure to keep the tape parallel to the ground. This is your waist measurement.
⑤ HIP Wrap a measuring tape around the fullest part of your hips, making sure to keep the tape parallel to the ground. This is your hip measurement.
How long does shipping take? How much should I pay for shipping? More question about shipping & delivery please click: FAQs - Shipping
We ship worldwide!! Delivery time = Processing Time + Shipping Time Processing time: 1-3 Business days
Free - Orders over US$59
15- 20 Days
1.Processing time is time for our warehouse to pick up and pack the items you buy. 2.Shipping time is estimated and commenced from the date of shipping, rather than the date of order, and can take longer than the expected date due to an invalid address, customs clearance procedures, or other causes. 3.You will receive a shipping confirmation when your order is fulfilled. You can track your order through the link in your email. Any questions feel free to contact our Customer Service Team. 4.Package to most of the countries won’t be charged for clearance customs tax or VAT(Valued Additional Tax). However, for some limited countries (especially for some European countries such as Germany, Italy, and UK, as well as Canada) you may need to pay duties or VAT according to your countries’ levying rules.
The chart below can help you understand our order delivery process:
(*There is different processing time for different item. You can check the processing time from product page. Once your order is placed, you can check order shipping info from the online order status page. We will also inform you through your registered email.)
1.Affected by Covid-19, there will be some delay on the delivery. 2.In the following countries, we only provide delivery service to some cities :Canada,Germany,Australia,United Kingdom, France, Italy, Spain, Austria, Israel,Greece,Portugal,Croatia,Denmark,Finland,Singapore,Philippines; 3.If the destination of delivery is the following countries, please provide the tax number to our customer service : Brazil, Chile, Peru.
If you have any further questions, please contact our customer services at email@example.com
Thank you for shopping at socialkiwi.
Our online shop provides unique, fashionable products from our independent designers backed by high quality material and reliable production. Our members of QA team inspect each product before packaging to ensure the maximum customers satisfaction. If you are not satisfied with your purchase, please don’t hesitate to contact us at email: firstname.lastname@example.org and request a refund. We will try our best to meet your request.
Need a different size,color or pattern?Have a hassle-free exchange as long as it is in stock.
-All Purchases (except swimwear, bags, and accessories) can be returned or exchanged within 15 days from the delivered date. -Items must be unused, undamaged and in original packaging and ensure that all articles in the package are intact. If not, the buyer is responsible for all incurred fees and no refund will be issued.
-Customers are responsible for return shipping fee.
-No restocking fee to be charged to the consumers for the return of a product
Items that do not meet these criteria will not be considered for return or exchange.
-Final sale items and free gifts are not eligible for return or exchange. -Swimwear is not eligible for return or exchange. -Swimwear can only be returned or exchanged if it is defective/damaged or the wrong item. -You must email us a picture showing the problem/defect after submitting the return or exchange request online.
Any addresses on the parcel are not approved as the return address. Return packages should be authorized. Any return request not authorized by the customer service will not be honored.
Refund method:The refund will be processed to your original payment account per your request.
Refund process time:Returns are processed within one week after we receive your package. This is an estimated timeframe to accommodate current situations, most refunds will be processed before this.(FYI:It will take longer time (maybe 1 to 2 weeks depending on which CC company is ) to process the refund for the bank if your original payment method is credit card.)
Once your refund has been issued, you will receive a confirmation email.
Note: The original shipping fee and insurance are non-refundable.
Your order will be fully refunded if it’s cancelled within 24 hours of purchase. Please submit a help ticket from Contact Us if you decide to cancel the order. For orders cancelled after 24 hours of purchase but before shipment, a 15% cancellation fee is applied. We will NOT accept order cancellation request if the order has already been shipped.
Contact us If you have further questions / issues, please don’t hesitate to contact us at email@example.com