Returns & EXCHANGE
We accept return applications within 15 days from the date of delivery.
If you want to return or exchange the product,please click on the link below to fill in the form:
If you have any other question, please contact CS team (https://socialkiwi.com/pages/service-contact-us) .We will respond to your return request within 48 hours.
Yes, customers are responsible for return shipping fee . For more information , please check here : https://socialkiwi.com/pages/return-policy
Yes, for products that are not shipped or out of stock, you can first click here
(https://socialkiwi.com/pages/service-contact-us) to contact our customer service, and then we will exchange it for you once we receive your information .
For products already shipped,unfortunately,you cannot exchange or return before you receive them, we don’t offer exchanges at this moment. But you can request exchange after you received the items. For exchange ,here comes a more convenient and easier way for us: You can replace the order for the exchanged items and complete the payment first so that we can prepare the items earlier.After returning the items, and we will refund you ASAP.Or we will make a replacement order for you after returning.There may be some days delay.
We accept return applications within 15 days from the date of delivery. If you want to return or exchange,Items must be unused, undamaged and in original packaging and ensure that all articles in the package are intact. If not, the buyer is responsible for all incurred fees and no refund will be issued.automatically as the first payment method at the left bottom of web-page .